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Never
use FTP If you are using FrontPage to upload your files, you may simply
corrupt FrontPage extensions.
Publishing a Web
After you
have built your html documents and are ready to upload them to our server:
1. Open the web you've created on your PC using FP Explorer.
2. Choose File > Publish
3. If your "Destination Web Server" doesn't appear in the Publish
window (it won't the first time you publish to our server) CHOOSE "More
Webs" and type the location of the web to publish to. Hit return.
IMPORTANT: Use www.yourdomain.com as the Destination Web Server to publish
to our server. Leave the "Destination Web Name" BLANK.
4. You will be asked for your USERNAME and PASSWORD. This is your domain's
USERNAME and your FrontPage PASSWORD (which may be different than your
current telnet/ftp/POP password). The password
will be your original control panel/ FTP password at the time you installed
the FrontPage through your control Panel.
Opening an Existing Web
1. Open
FP and choose File > Open Front Page Web.
2. You can now choose to open a previously created web on your PC or your
web on our server.
3. Highlight the appropriate web or type in the web address (www.yourdomain.com)
and click OK.
4. Enter your USERNAME and FP PASSWORD if required.
5. Make modifications and recalculate links if needed. (See FP help docs
for info on when it's necessary to recalculate links.
Troubleshooting Common Problems with
FP98
The
default page still shows up even after I have uploaded my index page.
You MUST DELETE the default page before your
index page will show up.
Getting
error - "Root Web Busy"
FTP or telnet to your site and remove the
"service.lck" file in /www/_vti_pvt. This usually happens when
an FP session is interrupted before completion.
Server timing out when publishing large sites.
This difficulty arises when the uploading
link times out in the process of copying the web to our server. The only
suggestion Microsoft has offered so far is to break the main web into
a group of sub webs on your PC, then upload these individually.
Getting Error - "Front Page Extensions not Installed"
We often see this error being reported even
when the extensions have been installed. If you get this error, please
contact support and we'll make sure the extensions are installed and repair
them if necessary. NOTE: The extensions are easily corrupted. Please use
only FP Explorer to update your web site on the server, not FTP.
I published but my web's not there!
This will happen when the "Destination
Web Name" is filled in when publishing to our server.
This box should be left blank. If you put any other name in this box it
will create a subdirectory off of your root web and copy all of your files
into it. Your site will exist under a subdirectory instead of at the top
level /www where it should be.
My counter, bbs, guestbook, etc isn't working.
These problems are generally due to incorrect
permissions on either the directory, file(s) or cgi script(s) that are
associated with them. Please don't change the permissions of your files
or directories unless you have a specific reason for doing so and you
know what effect it will have on your site.
My forms won't work through the Secure Server.
The call to a cgi script using the Secure
Server must not be within a webbot. Use a normal cgi call in your html
script for Secure Server calls.
My search bot doesn't return any results.
The /www directory must be world readable
AND you need to recalculate links BEFORE publishing (or after editing
directly on the server). If it still doesn't work: FTP to the server and
go to the /www/_vti_txt/default.wti directory. Delete any files that begin
with "ALL.". Don't delete any other files. Then using Windows
Explorer, do the same thing on your PC. Recalculate links, test locally
with your browser and publish.
FP starts the Web Publishing Wizard when I try to publish.
Cancel the operation and have the FP extensions
reinstalled
Why is my page renamed on the server when I publish?
The "Default Document" of your
web is automatically renamed by the server to what is required by the
configuration of the server. For example, if you've named the main page
"index.html", it may be renamed "default.html". Just
check the links to your main page to make sure they refer to it the same
way.
Further Microsoft FrontPage Support
If you need
further assistance using FrontPage, go to http://builder.com/Authoring/FrontPage98/
There are
also some newsgroups dedicated to FrontPage.
For FrontPage
2000 extra features and manual visit Microsoft website. http://support.microsoft.com
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